Previous incidents

December 2022
Dec 13, 2022
1 incident

API healthcheck is down


Resolved Dec 13 at 02:09pm UTC

API healthcheck recovered.

1 previous update

November 2022
Nov 29, 2022
1 incident

Tracking script unavailable in Australia region

Resolved Nov 29 at 10:56am UTC

Availability in Australia has been restored by our CDN provider.

1 previous update

Nov 21, 2022
1 incident

Dashboard unavailable

Resolved Nov 21 at 06:13am UTC

We are looking into problems with our hosting provider at the moment.

EDIT: all issues were resolved within 15 minutes

Nov 09, 2022
1 incident

Investigating an elevated rate of 502 errors

Resolved Nov 09 at 06:00pm UTC

We are seeing an elevated number of 502 errors at the moment. We are investigating the root cause and will post updates here.

UPDATE: System is back to full health. We believe that the issue was caused by one of our providers. We are following up on this investigation with the provider to get further details.

Nov 08, 2022
1 incident

Partial outage in Sweden and Italy

Resolved Nov 08 at 12:00am UTC

We had an issue that made our tracking script and API inaccessible in Sweden and Italy. We have conducted a full investigation of the outage, and found a number of imprvements we can and will make internally to avoid such incidents in the future.

October 2022
No incidents reported